Archive for the ‘Arts Administration’ Category

The Art of Booking

Thursday, April 18th, 2013

By: Edna Landau

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If you ask anyone in the artist management business how things are going these days, they will tell you that everything seems harder than it used to be. Some concert series have ceased to exist or have been significantly cut back, a number of orchestras have also disappeared or have been seriously challenged by budget shortfalls and labor difficulties, and an increasing number of presenters are reluctant to take risks, preferring to book artists who are familiar to their audiences and who are likely to generate a healthy amount of box office income.  In light of all this, what can a manager or self-managing artist do to enhance the chances of securing one of the highly sought after slots in a presenter’s season?

I recently consulted with a few longtime, highly regarded colleagues to see if they had any words of advice. My first call was to Marna Seltzer, currently Director of Princeton University Concerts, but formerly (at the start of her career) a manager and booking agent at Herbert Barrett Management. I felt that her having sat on both sides of the fence would give her a particularly insightful perspective on this subject. A glance at the Princeton University Concerts website revealed significant information about this presenter’s approach toward programming. A beautifully written announcement of the 2013-14 season speaks about the quest for a balanced season “that has the potential to leave the audience not just wanting to come back but feeling that they must come back to hear more”. Ms. Seltzer further writes: “One thing I am sure of is that we don’t want to become predictable. Even though we protect our legacy and try to deliver you the quality and mix that you have come to expect from us, we will never stop taking risks, trying new things.” (Would that there were many more presenters who adopted this approach.) How does Ms. Seltzer keep abreast of these new things and decide which to feature? She told me that recommendations from presenter colleagues carry tremendous weight. This poses a big challenge to managers who may have difficulty getting their artist(s) on the radar screens of major presenters. What are they to do? Ms. Seltzer spoke of the supreme importance of building relationships. Initial contacts might be made at industry conferences or by paying a personal visit to a presenter on their home turf. She loves the opportunity to show off the university’s beautiful and historic Richardson Auditorium and feels that familiarity with the hall can be of great benefit to a manager in deciding which artists to propose. A personal visit also makes a lasting impression on a presenter. What doesn’t make a favorable impression is a manager who launches into a conversation without having taken the time to see what type of artists she presents, or getting a sense of her immediate goals and needs. Their sole mission is to convince her that she must present their outstanding soloist or ensemble, irrespective of any other plans she may have for the season. This manager is less likely to enjoy a long term relationship with her that could lead to a productive booking collaboration in the future.

Evans Mirageas, Vice President for Artistic Planning at the Atlanta Symphony, The Harry T. Wilks Artistic Director of the Cincinnati Opera and a much in demand consultant, told me that he genuinely understands how difficult it is for an emerging artist to “get above the noise”.  He, too, places a lot of stock in what his colleagues have to say. While it is unlikely that he will return phone calls from people he doesn’t know about artists with whom he is not familiar, he does try to respond to written communications, even if only with a few cordial sentences acknowledging receipt of the material.  He encourages managers to organize auditions for their artists with artistic administrators (if they are trained musicians) when they are unable to arrange for the Music Director to hear them. Once he has heard a promising artist in concert or an audition, he adds them to an Excel list that he reviews regularly. He welcomes and values periodic news he may receive about those artists’ successes, either directly or via their managers, and updates the list accordingly. Still, he says, artists and managers must understand that music directors and conductors have their own wish list of artist/collaborators and it can take several  years before regular contact on the part of a manager might bear fruit. It was heartening to hear him say that in addition to the fact that no presenter can afford a season featuring only marquis names, it is important for a presenter to achieve balance in their offerings and to introduce their audience to new faces. They should also leave room for artists who may not have achieved superstardom  but who continue to offer rich artistic experiences while already a few decades into their careers. He responds most favorably to managers who invest time and effort to learn what might be of genuine interest to him and the music director, and whose dealings with him are direct, honest, concise, and “gently persistent”. Another artistic planner at a major orchestra also told me that when he is approached by a manager with whom he does not have an established relationship, he really appreciates if they start a conversation or meeting by asking about the orchestra’s priorities and plans, and then follow up by zeroing in on the two or three artists they think might be most appropriate for the orchestra, rather than running through a whole list of names. He stressed the importance of a businesslike approach in all booking-related communications. It should never get to the point where  a manager personally takes  umbrage when a booking doesn’t materialize right away. Each party has their own agenda at any given time, but managers should trust that proposals that are discussed and are of potential interest to the orchestra remain in their minds and may well result in bookings when the timing is right.

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© Edna Landau 2013

Taking the Next Career Step

Thursday, March 7th, 2013

By: Edna Landau

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I have always had great admiration for people who stay in the same job for long periods of time and who feel no need for change because they are presented with regular opportunities for learning and growth along the way. Typically they are in an environment where their contributions are valued, they have a voice in developing new projects for their company or institution, and they are appropriately rewarded financially for their performance. However, I have seen others who stay in a job that increasingly makes them feel unhappy and unfulfilled because they think that they only know how to do one thing, they wouldn’t be happier somewhere else, or they lack the courage to try something new. Contemplating this subject, I decided to speak to two colleagues who have made a career change in the past few years and now both work for radio station WQXR. Graham Parker, its General Manager and Vice President, and Martha Bonta, Executive Producer, Live Events and Special Programming, both came to the station after it was acquired by New York Public Radio three and a half years ago. Parker was the former Executive Director of Orpheus Chamber Orchestra and Bonta was Vice President, Artist Manager at IMG Artists. Mr. Parker told me that he hadn’t been looking to leave Orpheus and always imagined that if he did change jobs, he would remain in the orchestral world. An e-mail from Laura Walker, President and CEO of New York Public Radio, came totally out of the blue. When he first glanced at the job description, he saw some responsibilities for which he felt well qualified and others that would be new to him. He had coffee with trusted colleagues to see how they viewed such a move and also ran by them some statements that he planned to make in his interview. Initially, some of them were quite skeptical but by the end of their time together, they seemed totally convinced. This gave him the courage to take the next step, even though he had never worked at, let alone run, a radio station. He did have artistic, financial, board development and strategic planning experience that was very relevant to his possible new position and that, in the end, mattered more to his employer. In addition, having developed new initiatives for Orpheus such as commissioning new music and launching live broadcasts at Carnegie Hall on WNYC, now the sister station of WQXR, Parker seemed the perfect candidate for the new visionary leader that Ms. Walker was seeking. She laid down the challenge of expanding the station into a multi-platform media company and he enthusiastically embraced it.

Martha Bonta stressed to me the importance of evaluating one’s skills and leveraging them appropriately as one contemplates a new career direction. When she left IMG Artists in 1998, where she had been Booking Manager, to take on the title of Director of Artistic Planning and Touring at the Chamber Music Society of Lincoln Center, she was able to leverage her booking experience to obtain the job, which also presented an attractive opportunity to work in the area of artistic administration, including programming and producing concert series. Five years later, she leveraged the artistic administration skills in gaining a new position at IMG Artists as Vice President and Artist Manager. When she joined WQXR in July of 2011, her mission was to help shape their extensive live broadcasts and develop a diverse range of programming for live performances in the Greene Space, the station’s intimate on-site performance venue which has quickly become a “hot” place to hear the best young and established talent in riveting programs. Within six weeks of her arrival at the station, she programmed and produced the first 12-hour marathon of the complete Beethoven piano sonatas, drawing on production experience gained at the Chamber Music Society. She told me how exciting it was to see the large crowd that stretched far around the block, consisting of many young people who were coming to hear an extraordinarily gifted group of pianists, none of them “household names”, especially as she knew that many were “brushing shoulders with classical music for the first time.” WQXR’s offerings at the Greene Space may also be multi-genre in nature, as in the case of an event on March 18, 2013, which features Bill T. Jones, The Orion String Quartet and dancers from the Bill T. Jones/Arnie Zane Dance Company. Ms. Bonta worked with the dance company in a special project during her tenure at the Chamber Music Society. They are also long time clients of IMG Artists.

In sitting over lunch with Graham and Martha, I couldn’t help but be inspired by the irrepressible enthusiasm, excitement and optimism with which they seem to greet each new day at WQXR. While understanding the need to be financially prudent and not move in too many directions too quickly, they embrace a vision of the station continuing to grow organically in ways as yet unknown. What new channel might be added to the already successful Q2 and Operavore, which is dedicated to attracting new audiences to opera? They are invigorated by the opportunity to share the best of New York’s diverse and rich cultural offerings with the widest possible audience. What advice would they give to others contemplating a new career direction? Martha suggested not giving undue significance to every word of a job description and concentrating on the capabilities you have that could prove very attractive to your prospective employer. Graham concurred and even indicated that he loves hiring people “out of skill set”, even though it may take courage to do so. He also said that if someone wants to get into a new field, they should have the courage to reach out to people who might be of help. “Everyone will be happy to let you buy them a cup of coffee and if you prepare your time with them wisely, they will generally be more than willing to help you make new connections.” He stressed that relationships are key, and that everyone is well advised to stay in touch with people who may have helped them in previous jobs or who they greatly respect. All of this seems like sage advice from two people who distinguished themselves in earlier positions and who have assumed possibly even more rewarding roles that allow them to help shape the future of a dynamic and treasured radio station, which introduces new audiences to classical music on a daily basis in a manner totally consistent with our times.

To ask a question, please write Ask Edna.

© Edna Landau 2013

Who Should Write Program Notes?

Thursday, October 4th, 2012

By: Edna Landau

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Congratulations to Mollie Alred of Sciolino Artist Management who won a $25 gift card for submitting the following question

Dear Edna:

As a manager of classical musicians, I have the opportunity to work with many different presenters. No matter the type of presenter, size of the hall, the budget or the number of staff members, one question frequently pops up: Who is writing the program notes? Some organizations hire a professional writer, others handle the task on site, and still others have generous (and well informed, very skilled) volunteers. Yet, there are others who expectantly ask me for this material. This has led to the very last thing I want to have: an uncomfortable exchange with a presenter. As a concert goer, I love program notes and read them carefully. I think they go a long way in engaging our audiences. I also see the presenter’s point of view that the notes should be included as part of the “whole package”. Nevertheless, as an artist manager, writing program notes on Beethoven string quartets falls outside of the duties I can realistically handle. Please help me solve this. What is the industry norm? — Mollie Alred, Associate, Sciolino Artist Management

Dear Mollie:

Thanks for sending in your excellent question. I understand that this was a hot topic at a recent Major University Presenters meeting so it is clearly on many people’s minds. As I usually do in a situation like this, I surveyed a number of manager and presenter colleagues from various parts of the country. What emerged is that there is no industry norm but that most presenters view it as their responsibility to produce program notes. They usually hire someone to do this or resort to one of the solutions you mentioned in your question. The one exception mentioned by everyone I spoke to is new music. It is common for composers to write notes for their works and I would go so far as to say that it is even expected. There are some instances where artists who write well like to submit their own notes. This lends a special personal touch to the program and is gratefully received by the presenter, especially when the works on the program are rather unusual. In the case of vocal recitals, presenters will not necessarily expect to receive program notes but they will expect to receive song texts and translations from foreign languages into English. Most managements keep a data base of such texts and will also refer to the REC Music Foundation’s website, www.recmusic.org.

You might be interested to know that some managements put in their contracts that they don’t provide program notes. I haven’t seen the exact language but I’m sure there is a way to state this which acknowledges that you wish it could be otherwise. In cases where this doesn’t go down well, it should be possible to explain over the phone that it is becoming harder and harder to provide top level service in every aspect of artist booking and servicing in these difficult economic times and that you must concentrate on the essentials. You might also want to add that it is not in your management’s budget to commission program notes for presenters and that you are keenly aware that it is illegal to reproduce and provide notes that have been written and copyrighted by others. One manager told me that since she knows where each artist is playing each program, she sometimes puts one presenter in touch with another to see if they might be able to share the cost of commissioning the notes. Another knew of situations where exceptional students received credit for writing program notes. Bert Harclerode, Executive Director of Chamber Music Sedona, told me that they are fortunate to have Northern Arizona University nearby, where often the Chair of the School of Music has provided informative and witty notes. There may be other presenters who haven’t thought of these possible solutions and who would be grateful to learn of them from you.

I hope that the above suggestions and feedback from both presenters and managers will reduce, or even eliminate, the possibility of you having any further uncomfortable exchanges on this subject in the future.

To ask a question, please write Ask Edna.

© Edna Landau 2012

 

Job Hopping

Thursday, May 10th, 2012

By: Edna Landau

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Dear Edna:

Although my question is more of a general workplace question than a musical one, I am writing in recognition of the many years you spent at the helm of an artist management agency in hopes that you will give me an honest reaction based on your personal experience. I am a flutist with an undergraduate degree from a school of music. Because I wasn’t drawn to apply for orchestral positions, I decided to take a job in the Dean’s office, just out of school. After one year, I saw an ad for a position in a public relations agency and decided to apply for it, since I have often been told that my writing skills are excellent and it paid more money.(I also didn’t see any opportunities for advancement at the school.) I got the job and have been there for one and a half years. Although I like the people I am working with, I am not enjoying writing press releases and calendar listings nearly every day. Opportunities to actually interact with the press are rare. I recently noticed a job for an assistant artistic administrator at an orchestra in a city where I already have many friends. I have read the job description and I believe I have the necessary qualifications. I think I would love working for an orchestra but I’m afraid that they would be reluctant to consider me, as it would be my third job in three years. Do you have any advice for me? —D.R.    

Dear D. R.:

When I worked at IMG Artists and reviewed a resume that listed several jobs spanning a brief time period, it certainly did catch my eye. It did not stop me from calling someone in for an interview if the resume looked interesting, but I listened very carefully to what they had to say about it. If their reasons sounded justifiable and normal for someone just starting out and trying to find their professional way, it certainly wasn’t a strike against them. In speaking with them, I tried to determine why a job with IMG might hold the potential to attract them for a considerably longer period of time. I also called their references to verify that the information they gave me was true. If their former employer indicated that they were sorry to see them go but that they totally understood their reasons and felt that the departure was handled thoughtfully by the employee, it counted for a lot. If you decide to apply for the orchestra job and you feel comfortable telling your current employer that you are looking at other opportunities, they might appreciate your honesty. This could work in your favor if they are willing to be called as a reference. (However, if you think they will greet the news by showing you the door, don’t take the chance!). If you are called in for an interview, make every effort to express your total enthusiasm for the orchestra job and why it would mean the world to you to have it. It would also be helpful to indicate your readiness to settle into it for a considerably longer period of time than you spent in your last two positions.

In researching this subject on the Internet, I came across an article that offered good and comprehensive advice. It’s a little long but you will get the essence of it in the first three sections. All the very best of luck!

To ask a question, please write Ask Edna.

©Edna Landau 2012

Pursuing Two Careers Simultaneously

Wednesday, January 4th, 2012

 

 by Edna Landau

To ask a question, please write Ask Edna.

Dear Edna:

I am a composer, recently graduated with two Masters degrees, and I have chosen the administrative route for a small and ambitious organization. In your earlier column entitled “Overqualified and Underemployed”, you rightly wrote that many connections can be made working in an administrative position in the field of music. The downside is that (especially in this economy) many administrative jobs are 50+ hours a week, plus additional hours for commuting. The result is little time and energy for pursuing one’s musical craft during the week (and family members have their own ideas about your weekend time). Here’s my question: One disconcerting thing I have heard from multiple sources is that an administrator (I’m an executive director) is not taken seriously as a “real” musician; the implication being that if one is REALLY talented, one wouldn’t need to take a day job. Is this a reality? Not counting academia, are there musicians/composers with good reputations as both? –CS Rusnak

Dear CS Rusnak:

While I am not totally surprised to hear that numerous people have questioned the seriousness of a musician’s commitment and level of accomplishment if they hold a day job, it does seem peculiar both from the point of view of today’s economy and the number of established and renowned musicians who do both, with great distinction. In the case of younger musicians, it should come as no surprise that opportunities don’t always present themselves right out of school and that composers, in particular, who rely on commissions, might need to supplement their income in other ways. My colleague, Kristin Lancino, who is Vice President at G. Schirmer Inc. in New York, tells me that there are four people in her office who work full-time and who are active composers or performers/conductors. If one looks at higher profile administrative positions, one finds Ed Harsh, President and CEO of New Music, USA, himself a composer, and Laura Kaminsky, Artistic Director of Symphony Space in New York, who received a prestigious Koussevitzky Music Foundation-Library of Congress award to write her recently premiered piano concerto for Ursula Oppens. Undoubtedly, these arts administrators find that their day jobs lend an extra dimension to their creative lives, removing them from the potential isolation of a composer’s daily existence and immersing them in the heart of the performing world. Their interaction with music industry colleagues on a daily basis also serves to increase awareness of their creative output. More importantly, their administrative positions afford them opportunities to build new audiences and to mentor and assist young musicians, while possibly giving them exposure. Composer Missy Mazzoli was Executive Director of MATA, an organization committed to helping young composers. Some of today’s most beloved artists have managed to assume leadership roles in arts administration, achieving all of these goals and more, while maintaining a rigorous performing schedule. A towering example is Placido Domingo, founder of the Operalia Competition, who concurrently juggled General Director positions with both the Kennedy Center and the Los Angeles Opera. Musical America’s 2012 Musicians of the Year, David Finckel and Wu Han, show no sign of reducing their busy solo, duo or chamber music performance schedules, while simultaneously lending their brilliant vision and artistic direction to the Chamber Music Society of Lincoln Center, as well as Music@Menlo, which they founded. Hopefully, these examples prove that if one is a REALLY talented musician, one might still want to take a day job (or two), for the sheer joy of sharing one’s experience with others, expanding opportunities for the next generation of performers, and ensuring that the venues in which they will perform will be run with the vision and openness needed to promote those performers’ increasingly innovative and groundbreaking ideas.

To ask a question, please write Ask Edna.

© Edna Landau 2012  

 

Gateways to Jobs in Arts Administration

Thursday, October 20th, 2011

by Edna Landau

To ask a question, please write Ask Edna.

Dear Edna:

I hope you won’t mind a slightly different question from those you have been answering so splendidly and thoroughly in your excellent columns, asked by one of your former colleagues and longtime friends. I come from a small town in the United Kingdom. Many decades ago when I was in my teens, I knew that I wanted to work in the international music business but in those days it was impossible to find anyone to advise how to achieve that goal. I therefore decided to apply for a graduate traineeship with the BBC, which I was exceedingly fortunate to get. With that grounding, I was able to move into opera and orchestral management. I now receive requests from a lot of younger people who genuinely want to work in an administrative capacity but have absolutely no idea how to enter the business of arts management. What advice would you give to those wishing to get on the first rung of the ladder, whether that be working in an artists’ management company or a professional performing arts organization? —John Duffus

Dear John:

Great to hear from you and happy to answer such a fundamentally important question to many of our readers. The happy news is that there are probably many more opportunities available to those aspiring to jobs in arts administration than there were when you and I were young. It seems less critical to have participated in an arts administration program if the objective is to secure a position in artist management, than it might be to work in a performance venue or organization such as an orchestra or opera house. There is an extremely gifted and capable young man working at IMG Artists by the name of James Egelhofer, whom we hired while I was working there. He had just graduated from Brown University with an interesting and promising resumé but he obviously had no experience in the field. I could tell after a few minutes of his interview that he would be a star and he went on to manage significant artists while still in his 20’s,  after having learned the trade by servicing a group of artists, observing his co-workers’ activities and asking a lot of terrific questions. IMG Artists is lucky to still have him. In recognition of the indistinct path towards jobs in artist management, a joint venture was recently undertaken by the University of New Orleans, Arts Northwest and the North American Performing Arts Managers and Agents (NAPAMA) to launch a professional certification program for performing arts and managers. Courses are offered online and in person at professional conferences.

The pathway to other arts administration jobs might also consist of working one’s way up the ladder from an entry level position. However, it should be noted that there are some wonderful arts administration programs throughout North America and in Europe as well. Among them is an arts management program offered by Teachers College/Columbia University, whom we are delighted to have as our “Ask Edna” sponsor this month. A comprehensive list of such programs is offered on the website of the Association of Arts Administration Educators. Musical America also offers a list of such programs on its website (available to subscribers) and in their annual directory, which is accessible in many school libraries.

Although you only asked about getting on “the first rung of the ladder,” I would like to add that there are some important programs available to individuals who have already gained experience in the arts management field but who wish to graduate to a more advanced position. These should be treasured in our difficult economic climate. Among them are the League of American Orchestras’ Orchestra Management Fellowship Program and Essentials of Orchestra Management, National Arts Strategies’ executive education and organizational leadership programs, and the Clore Leadership Programme in London. If one were to look at the resumés of those currently holding leaderhip positions in the arts throughout the world, a good number would reflect participation in the excellent arts administration programs mentioned above and on offer throughout the world. I am sure that our readers have information to share on this topic and I hope we will be hearing from you soon!

I would love to have YOUR question! Please write Ask Edna.

©Edna Landau 2011

Crossing Over to the Other Side

Thursday, September 22nd, 2011

By Edna Landau

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Dear Edna:

I read your blog regularly and am happy that you welcome questions from people of all ages and all corners of the arts world. I have worked in the orchestra sector, in the area of arts administration, for the past seven years. I enjoy the work that I do in securing guest artists for our orchestra, working closely with our music director, and planning their visits. However, I have recently begun to think that I might be happier working more closely with the artists themselves as an artist manager. Can you please tell me whether it would be logical for me to move to the artist management side and what sort of preparation I might need. Thank you very much. —a curious arts administrator

Dear curious arts administrator:

Your contemplated move from arts administrator to artist manager is certainly not illogical. Others have made that move, although not frequently. The biggest challenge in making such a move is going from a buying mentality to a selling mentality. In your current position, your goal is to secure guest artists for your orchestra at the most reasonable price possible. As an artist manager, you will need to fight for the fee that you know your artist is expecting and there may not be any flexibility in the negotiation. In your current position, you need to perform various tasks which are pretty straightforward: engage a certain artist on dates that work for the orchestra, with a conductor or music director who wants to work with them, in repertoire that will work in the particular season, at a fee that falls within the orchestra’s budget. As a manager, you will be taking direction from the artist, who may or may not be flexible about all of these things. The confidence and apparent power you may have displayed in making an offer to an artist, knowing that others could just as well fit the bill, will not sit well with an artist client who wants the engagement but relies on you to negotiate slightly different terms than those on offer. This could range from a higher fee to different repertoire, to a modified rehearsal schedule or media clause. An artist manager actually finds himself or herself trying to please two clients – the artist and the presenter, with whom they hope to book many artists in the future. Ultimately, it is the artist who must remain your top priority. The agility that is required in this balancing act is best learned by observing how the finest managers work and asking for their counsel.

In thinking further about this possible career move, ask yourself whether you are a good listener, consider yourself to be very flexible, have the patience to tackle each challenge that could come with getting all the conditions right, and the humility to accept a non-compromising established artist’s point of view.  Do you have the sense of protectiveness, perseverance and long-term vision that are required to build an emerging artist’s career? Can you derive the same satisfaction from turning down an engagement that you and your artist thought was unwise at a given time as going to contract for a date that seemed just right? If you are not sure, try to speak in confidence to a few managers whom you might meet at conferences or who accompany their artists to engagements with your orchestra. Ask them to describe their day to day responsibilities – both the joys and the challenges. This is really the best preparation you can do. The technical things should already be familiar to you, such as contracts, tech riders and broadcast riders. You might also sound out some of the artists who visit your orchestra as to the nature of their relationship with their manager and what aspects of it are most important to them.

As you have seen me write before, the rewards of a career in artist management are immense and are newly experienced each time one’s artist walks out on stage and delivers a captivating performance. Helping to arrange an artist’s debut in a major city or working with an artist to commission a new piece of music generates a great deal of satisfaction for a manager who can justifiably feel that they are a part of the artist’s ongoing successful career. It is this type of satisfaction that fuels the energy that is needed to develop and help maintain an artist’s career at the highest level. There is also a special joy that comes from working closely with an artist over an extended period of time and becoming part of their lives. This is very different from the brief time you get to spend with artists in your current position. Since there is a real need for new talent on the artist management side, I personally hope that you will decide to cross over the divide. I am happy to answer any future questions you may have!

To ask a question, please write Ask Edna.

© Edna Landau 2011

A Möst Rewarding Partnership

Thursday, July 28th, 2011

By Edna Landau

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In March of this year, I was invited to speak to a wonderful group of arts supporters in Pasadena, California, by the name of Metropolitan Associates. They were interested in hearing about my career in artist management and in having the opportunity to ask questions about it. In preparing for the talk, I asked what questions I was likely to be asked. Among them was, “What were the most satisfying experiences in your career over the past thirty years?”

Last week, I had occasion to add such an experience to an already sizeable list. As I sat in Lincoln Center’s Avery Fisher Hall for three nights of works by Bruckner and Adams, magnificently performed by the Cleveland Orchestra and its music director, Franz Welser-Möst, my mind wandered back to 1981, only two years into my association with Hamlen/Landau Management, when Charles Hamlen and I decided that I would go to Ft. Worth, Texas, to see if there were any pianists in the Van Cliburn Competition whom we might wish to sign. As it turned out, I was totally smitten with the playing of a young pianist by the name of Jeffrey Kahane, who we were very proud to sign after the competition and who has gone on to a brilliant career as both a pianist and conductor. An unexpected by-product of that trip was meeting a manager from Liechtenstein who raved about a twenty-year-old conductor he was mentoring, for whom he predicted a major career. He was intent on giving him to an American manager who would develop his career slowly and intelligently. At the end of the competition, fortunately for me, he decided that I was such a manager and since I felt that this conductor needed to gain more experience before embarking on an international career, he said he would wait until I was ready.

Five years passed, during which I periodically received reviews, all in German, mostly from youth orchestra concerts. One day I was having breakfast with a leading London agent who told me that an amazingly gifted young conductor by the name of Franz Welser-Möst had just stepped into a cancellation situation and conducted a rather brilliant Mozart Requiem with the London Philharmonic. My heart skipped a beat and I nearly ran back to my office after breakfast, fearing that I would now be too late to sign Mr. Welser-Möst to our roster, since news spreads like wildfire in our industry. Fortunately, that was not the case.

After seeing Mr. Welser-Möst conduct the Tonhalle Orchestra in Zurich later in 1986, we formally agreed to work together and subsequently settled on a first North American season (1988-89) that would ease him into the orchestra system over here while still providing him with a high-level artistic experience. His debut was scheduled with the St. Louis Symphony, followed by weeks with the Toronto and Atlanta symphonies. We gradually built the American career while taking great care to balance it with Mr. Welser-Möst’s increasingly busy schedule and commitments overseas. His debut with the Cleveland Orchestra took place in February of 1993 and he returned nearly every season until he assumed the music director position in September 2002.

This coming season is Franz Welser-Möst’s tenth with the Cleveland Orchestra. There were certainly many highlights along the way in Cleveland, in New York and on tour both here and abroad, but I doubt that anyone present in New York last week who has heard his concerts over the years would disagree that these were among the most sublime. The unlikely combination of Bruckner and Adams seemed not only revolutionary but increasingly logical by the end of the week, and both the cheering ovations and the superlatives of the critics demonstrated the artistic impact of this mini-festival in New York during the hot days of summer. As for me, no longer Mr. Welser-Möst’s manager, I had the luxury of sitting back in my seat at each concert and marveling at the mastery and ease that he brought to the performances, as well as the commitment and virtuosity of the players who seemed totally invested in this special undertaking, confident in the results of their nine year association with their music director, and inspired by the opportunity to play Bruckner symphonies with a conductor who shares the composer’s birthplace and tradition. I reflected on the fact that even a truly great artist’s career develops gradually, and that there is no substitute for the hard work and artistic, intellectual and personal growth that propel it to ever higher levels of success. I felt immensely proud to have had the privilege of sharing that experience with Mr. Welser-Möst over the course of 21 years.

Why, you might ask, am I relating this experience in my blog? It is because I consider myself extremely fortunate to have enjoyed a long career in artist management and I fervently hope that young people with training in music might consider the rewards of such a career. The world of artist management is smaller than the number of deserving artists seeking representation. Very few agencies have sprung up in recent years. I recognize that these are difficult times in which to launch such an enterprise but I believe it is possible to succeed. The first step is to learn the trade by working in (or at least interning at) an established agency and thereby seeing how artists’ careers are managed and developed. (While a degree in arts administration or an MBA can certainly prove helpful, especially if one has hopes of starting one’s own agency, there is no substitute for this type of hands-on experience.) Patience will be required in abundance, as this learning experience is gradual; however, I have seen gifted, enthusiastic individuals, still in their 20’s, advance in their responsibilities from logistical to managerial in only three to five years. Some who seem more destined for a career in sales have become booking representatives in an equally short time. What are the most important characteristics of such people? A knowledge and love of music, excellent organizational and writing skills, healthy self-confidence, good psychological instincts, and sensitivity in dealing with people, openmindedness, perseverance and humility. Above all, they seem to exhibit a sense of joy that derives from feeling privileged to work with some of the world’s most gifted performers and giving them the behind-the-scenes support they require in order to rise above the rigors of a life on the road and reach ever higher levels of artistic success. The thrill of sitting in the audience and knowing that you enjoy such a professional partnership with the artist, or that you booked the concert that enabled the artist to earn the adoration of a cheering audience is an indescribable reward for a job well done. The beauty of it is that it can be repeated many times over in the course of a long and meaningful career.

To ask a question, please write Ask Edna.

© Edna Landau 2011

Overqualified and Underemployed

Thursday, May 5th, 2011

by Edna Landau

To ask a question, please write Ask Edna.

A note to my readers:

The question below is a long one. I asked the writer to condense it, which she did, but after reading that version, I felt that the poignancy and impact of the original message were significantly reduced. I suspect that the writer’s dilemma will resonate with many multi-talented young people embarking on careers and have therefore chosen to reproduce the question in its original form. I hope you will choose to write in with your comments because your personal experiences will be of value to others and will provide a broader perspective than anything I, as one individual, might choose to say.

Dear Edna:

I finished my DMA in piano from a top program a couple of years ago and have two MM degrees from one of the best conservatories in the world. I love being able to do a variety of things in both teaching and playing, which has kept me focused on applying for full-time academic positions for the past five years. I have been working part-time as a teacher (college, high school, and private), performer and composer in the large metropolitan area where I live but I really need more work. Furthermore, I am one of the millions without health insurance because I can’t afford a good individual plan. I have always felt that with my many abilities and terrific recommendation letters, a full-time job was just around the corner but in spite of being shortlisted for a number of academic positions, I have come up empty-handed. I have a number of amazingly talented musician friends who work “day jobs” doing something else and I have been thinking of going that route, especially as I possess very strong administrative skills. Financially, it makes a lot of sense for the time being and it would also possibly keep me from taking on musical projects that I don’t really find attractive. It could also potentially open the door for me to be able to fund other things, like starting my own concert series and producing some good quality recordings of my playing. I have, however, been told that once you leave academe, it is extremely difficult to get back into it. I also can’t help but feel a sense of defeat at the idea of working so long and hard for my performance degrees, only to wind up doing something else for a living. I would hate for working an administrative job to permanently keep me from teaching and performing. Do you have any thoughts about that?    —Overqualified and Underemployed

Dear Overqualified and Underemployed:

Before I say anything else, I must urge you to please take whatever steps you can to obtain health insurance—at minimum, catastrophic insurance (may you never have a need for it). I am deeply concerned about the number of musicians, such as yourself, who  have no coverage whatsoever. In my view, a plan that is admittedly not top of the line is still better than nothing and could tide you over until such time as you might have employment that offers more comprehensive coverage.

You have acknowledged the considerable benefits associated with taking on full-time administrative work. Your major reservation seems to be that “once you leave academe, it is extremely difficult to get back into it.” Yet based on what you have written, you haven’t really entered academe, at least not in a full-time sense. Were you to continue applying for academic positions while accepting an administrative job, an explanatory cover letter would certainly clarify your continuing love of teaching and the financial realities that have forced you to expand your professional horizons. You have never specifically mentioned the possibility of an administrative job in a music-related area, yet there are many such possibilities. They can afford you the opportunity for increased and enhanced networking and perhaps, when you are least expecting it, provide the missing link to the job you really wanted. Alternatively, through such a job, you might meet people who will help to open up new outlets for your performing and composing activities. There is no reason to think of this as an “either or” situation. Many musicians with full-time administrative positions continue to perform regularly. In contemplating the best type of “day job” for yourself that will bring you the stability you crave and deserve, picture a scenario that allows you to keep as many options open as possible. A former boyfriend of mine once recommended to me a book entitled “Directing the Movies of Your Mind.”  I never read the book but I have always loved the title. You are clearly a highly effective multi-tasker  and if you take the time to sort out your most immediate priorities and act on them,  rather than concentrate on how many times you have been rejected for a particular job, chances are this will give you a more positive focus and the confidence you need to ultimately achieve your long-term goals.

To ask a question, please write Ask Edna.

©Edna Landau 2011

Breaking Through the Wall

Thursday, February 24th, 2011

by Edna Landau

Dear Edna (wise sage of the management world):

I was hoping you could give me a little insight into manager best practices. It increasingly feels like orchestras want to deal solely with big management. The more I look at the season lineups, the more it seems they look to only one or two management firms to populate their seasons. As an independent manager trying to make waves for my artists, how does one break through the wall?  —I Just Can’t Get Through

Dear Edna:

I have worked with various rather prestigious organizations in the music field but am relatively new to artist management. Throughout those years, I gained access to a broad range of programming contacts and I’ve done well to maintain those relationships.  However, North America is a large territory. The League of American Orchestras indicates that there are about 1,800 orchestras in the U.S., about 400 of which are professional orchestras. Add to this chamber music series, performing arts centers, ensembles, opera companies, festivals, etc., and it’s a lot, to say the least. Obviously, having a targeted strategy is crucial for making headway but how can an artist’s representative get through to organizations and programmers where she has no established contact?   —Indie Artist Rep

Dear I Just Can’t Get Through and Indie Artist Rep:

There are very few questions that are more difficult to answer than the one you have posed. This is because the artist management business is a very personal one and each case is different. In the commercial world, if one spends a significant amount of money on mounting a well-planned advertising campaign for a product that is likely to appeal to a targeted market, there is a reasonable chance that such a product will break through and establish a place for itself among competitive brands. In the world of the arts, decisions are made by conductors and presenters who often already know whom they want to present and if they are willing to make room for new talent, they may depend on favorable reports from people they respect and be influenced by a “buzz” that may have already built up in the media.

You may find this shocking but the size of the management attempting to secure a booking for an as-yet-unknown artist will not in and of itself be a determining factor in a successful outcome. What it is really all about is strategy. The work begins long before the e-mail is sent or the phone call is made. You must be able to answer the following questions satisfactorily:

    1) Why should presenter X be interested in this particular artist? (The answer might revolve around recent major career recognition for the artist or some unusual repertoire they are offering.)

    2) Does Presenter X normally present this type/level of artist?

    3) Is there enough going on in this artist’s career at the present time to help the presenter sell tickets?

    4) Who might be willing to speak to Presenter X about this artist in advance of my approaching him? Or, alternatively, who can Presenter X call (whose opinion he will trust) to verify what you are saying in your sales pitch?

    5) What added value might the artist you are proposing bring to the presenter and his series (for example, educational activities at no additional charge)?

Once you have addressed these issues and have identified a realistic target list of presenters, you are ready to make your pitch. (Don’t be daunted by the number of presenters cited by the League. Many will be irrelevant to your specific project.) There is no denying that it is difficult to get people on the phone if they don’t know you. If someone you and they know can alert them in advance that you will be calling, that will undoubtedly help. If not, send them a concise, substantive and compelling e-mail, indicating that you will follow up by phone and are hoping that they will give you just five minutes of their time. If in your e-mail you make an impassioned case for the uniqueness of the artist in question and support it with suggestions of people to speak to, you stand a chance of capturing their attention. If you are able to see them in person (promising in advance not to take more than fifteen minutes of their time), your chances are even more greatly enhanced.

A manager colleague of mine whom I hold in high regard, Marianne Sciolino, is relatively new to the business (six years). When I asked her recently how she has succeeded in breaking through, she offered some very sensible advice:

    Make sure you present your artists in an impressive way, including excellent photographs.

    Use every opportunity to network. People you know can introduce you to others you don’t know. Every time you travel for any reason, try to meet presenters in that area. If they know you are visiting for a limited time, they will be more inclined to try and see you.

    When you leave a message on someone’s phone, speak in a pleasant, low-key way that makes you sound like someone with whom they would want to work.

And now a final word from the “wise sage of the management world”: Progress in arts management happens gradually, in very small steps. You can only assess that progress when you look back to where you were six months ago, a year ago. And there is one essential ingredient you must never lose: your excitement over working hand in hand with highly gifted artists and helping others to discover those potential great stars of tomorrow.

© Edna Landau 2011